Guest Services Representative (Part-time)
Job role overview
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Date posted
May 3, 2026
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Hiring location
Pauma Valley
Description
Description
SUMMARY:
Executes excellent customer service / guest interaction skills through new club membership sign-ups, explaining club benefits and point redemption, promotional coupon input and gift / cash distribution. Also assists with promotions, special events, merchandise sales and stocking.
ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
• Ability to work a flexible schedule
• Previous work in a guest service environment (preferred)
• Retail sales and / or money handling experience (preferred)
• Knowledge of basic computer skills
• Ability to type up to 30 wpm
EDUCATION:
High School Diploma or GED (required)
LICENSE REQUIREMENTS:
Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License.
PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)
- Constantly walking and standing
- Constant hearing, seeing and talking
- Constantly balancing, bending, reaching, twisting, holding, wrist motion, and stooping
- Be able to lift and/or move up to 25 pounds
WORKING CONDITIONS:
- Work is performed indoors in a climate-controlled environment
- Close spaces while working with others
- Moderate noise levels
- Excessive noise and smoke
NATIVE AMERICAN PREFERENCE STATEMENT
Pauma Band of Mission Indians, a federally recognized Indian Tribe, in accordance with section 703(i) of Title VII of the Civil Rights Act of 1964, will give preference to Native Americans who meet job position minimum qualifications with regard to hiring, promotions, transfers and training.
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