Front Desk Coordinator

Benefits:

401(k) matching

Free uniforms

Paid time off

Front Desk Coordinator – Columbia Auto Body (Whitman, MA)

Columbia Auto Body is looking for a reliable, organized, and customer-focused Front Desk Coordinator to join our fast-paced and energetic team. This role is the first point of contact for our customers and plays a key part in delivering the high level of service we’re known for.

Responsibilities:

Answer and manage incoming phone calls

Respond to emails in a timely and professional manner

Handle faxing, scanning, and general office tasks

Greet customers and assist with check-in/check-out processes

Provide excellent customer service and maintain a positive experience

Coordinate communication between customers, staff, and insurance companies

Support daily front office operations as needed

What We’re Looking For:

Strong communication and organizational skills

Ability to multitask in a fast-paced environment

Positive attitude and team-oriented mindset

Comfortable with basic office technology (phones, email, scanning, etc.)

Prior customer service experience is a plus

About Us: At Columbia Auto Body, customer service is a core part of our values. We take pride in creating a fun, supportive, and high-energy work environment where everyone plays an important role. We’re looking for someone who fits our culture and is ready to grow with us.

If you’re motivated, dependable, and enjoy working with people, we’d love to hear from you.