Access Clerk – Patient Services Coordinator

Join a dedicated healthcare team as a Patient Services Coordinator, where you will play a vital role in admitting, pre-admitting, and transferring patients within a busy emergency department setting. This position requires a warm, customer-focused approach to ensure every patient, from newborns to seniors, receives respectful and efficient service.

Essential Functions

• Gather all necessary demographic and insurance information to admit or pre-admit patients, ensuring compliance with state and federal regulations while maintaining a high accuracy rate.
• Notify financial counselors about private pay or uncertain insurance cases.
• Distribute admission paperwork promptly to relevant departments and staff.
• Assist with patient transport as needed.
• Adhere strictly to privacy and security regulations concerning Protected Health Information (PHI).
• Collect co-pays, co-insurance, and deductibles according to insurance contracts and eligibility verification.
• Process patient payments and complete daily deposits.

Education and Experience

No formal education is required; however, familiarity with medical terminology and prior clerical or computer experience is preferred.

Skills and Requirements

• Basic clerical, computer, and keyboarding skills.
• Strong communication abilities to interact effectively with patients and staff.
• Integrity and accountability, demonstrated by honesty and ownership of responsibilities.
• Compassion and empathy to provide excellent customer service.
• Ability to manage conflict and offer solutions while maintaining project direction.
• Respectful collaboration with diverse populations.
• Excellence in communication and leadership, with the ability to influence and guide teams.

This role offers a chance to contribute meaningfully to a healthcare facility serving a broad regional community in the Central Plains of the United States. The position is part-time and provides a supportive environment with competitive pay and benefits.