Administrative Coordinator 3

Job Opportunity

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Step into a dynamic role where your expertise and judgment truly make an impact. In this position, you'll perform complex, specialized duties that support critical program operations while exercising independence in decision-making and problem-solving. As responsibilities grow in scope and complexity, you'll play a key role in driving efficiency, applying policies with precision, and supporting the success of your team. If you're detail-oriented, adaptable, and ready to take on meaningful, high-level work, this is an excellent opportunity to advance your skills and contribute to impactful programs.

An ideal candidate should possess the following competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.

Minimum Qualifications: Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Duties:

• Receives and reviews applications for compliance with departmental policies, conducts applicant interviews, and assists clients with submitting benefit applications via kiosk
• Performs initial assessments by gathering and evaluating information to determine potential eligibility for social service programs
• Researches client history and processes case-related actions using multiple automated systems
• Assists in program eligibility determination by obtaining and verifying documentation and coordinating with Social Services Analysts
• Provides customer service and front-office support by greeting clients, assessing needs, answering inquiries, and serving as backup receptionist as needed
• Performs clerical and administrative duties such as scanning and indexing documents, managing mail and faxes, maintaining records, and preparing reports to support program operations
• Maintains readiness for emergency response by participating in disaster operations, including interviewing and registering applicants, determining eligibility for Disaster Food Stamp Programs, and supporting shelter operations during emergencies

Position-Specific Details:

Location: Medical Vendor Administration / ES Alexandria Region 6-FSA 2 (ES TRI-REGION 3) / Vernon Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months), or Detail to Special Duty

Cost Center: 3052130204

Position Number(s): 50689726

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE (Download PDF reader) .

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org)
• Teacher's Retirement System of Louisiana (www.trsl.org)
• Louisiana School Employees Retirement System (www.lsers.net), among others