Administrative Specialist

Salary: $17.00 - $34.03 Hourly
Location : Fort Myers, FL
Job Type: Full-Time Regular
Job Number: 07903KF
Department: Public Safety
Opening Date: 05/04/2026
Closing Date: 5/7/2026 11:59 PM Eastern
FLSA: Non-Exempt

Description
We're looking for a dependable and customer-focused team member to support the smooth daily operations of our organization. This role is ideal for someone who enjoys helping people, staying organized, and keeping a workplace running efficiently.

Duties and Responsibilities
What You Will Do

• In this role, you will be the first point of contact for visitors, staff, and callers. Your main responsibilities include:
• Monitor gate access and greet visitors professionally
• Answer and transfer phone calls, and assist guests using the visitor management system
• Handle incoming mail, packages, and deliveries
• Maintain a clean, organized, and welcoming reception area
• Provide excellent customer service by answering inquiries and assisting internal and external customers
• Perform a variety of administrative tasks, including:
  • Maintaining and updating files and records
  • Creating and maintaining spreadsheets
  • Composing correspondence
  • Entering data and processing work orders
  • Copying, scanning, filing, and managing electronic documents
  • Ordering and inventorying office supplies
  • Assisting with record requests
• Support office operations by helping prepare payroll, explaining policies and procedures, processing and distributing orders, preparing invoices, and scheduling meetings and appointments
• Transcribe meeting minutes, maintain office calendars, and assist with newsletters, press releases, publications, and emails
• Generate and distribute monthly and weekly reports, including cash deposit reports
• Conduct research and arrange business travel for staff
• Follow workplace security, safety, and confidentiality protocols
• Perform other duties as assigned

Education, Experience, Licensing
What We're Looking For

Education & Experience

Requires any combination of education and experience equivalent to:

• High school diploma or GED
• One year of clerical, customer service, or related experience

Required

• Valid driver's license with a good driving record
• Strong communication and multitasking skills
• Ability to stay calm and organized in a fast-paced environment
• Understanding of confidentiality, office procedures, and visitor/phone management systems

Supplemental Information

Work Schedule: Monday-Friday, 7:30 AM to 4:00 PM
Why Join Us?

In this role, you will be an important part of keeping daily operations running smoothly and ensuring visitors, staff, and customers receive excellent service. You'll work with a supportive team, develop your administrative skills, and help create a welcoming and efficient environment for everyone who enters the workplace.
About the Department

Lee County Public Safety is committed to protecting the community through high-quality emergency and safety services. The department oversees key operations such as emergency medical services, emergency management, communications, and public safety support. Our teams work together to maintain a safe, prepared, and responsive environment for residents and visitors across Lee County.

About Lee CountyLee County is located in beautiful Southwest Florida and is home to over 800,000 residents. We are dedicated to serving our community with high-quality services and a focus on sustainability and innovation. Join us in making Lee County a great place to live, work, and visit. Find out more about Lee County at Lee County Government.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES:

All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.
Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area.
Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria.
Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both.
Below is a brief breakdown of what's included in the benefits package that is offered to our employees.
For a more detailed look into our benefits package, please click visit our webpage at
To view our employee paid premiums, please visit:
Health Benefits:
• Medical Insurance
• Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits.
• Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available.
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Medical Reimbursement Account
• Dependent Care Reimbursement Account
• Pharmacy, including Mail-Order Pharmacy
• Informed Health Lines (Nurse Hotline)
• Basic Life Insurance (1x or 2x Annual Salary at no cost to employee)
• Optional Life Insurance
• Long-Term Disability (60% of pre-disability salary at no cost to employee)
• Short-Term Disability
• Sick Leave Pool
• Flu vaccinations
• Wellness Programs
Financial Benefits:
• Florida Retirement System (FRS)
• Two Retirement Plan Options:
1) FRS Pension Plan (Defined Benefit)
2) FRS Investment Plan (Defined Contribution)
• Deferred Compensation (457) Plans
• Financial Savings/Management Programs
• Eligible for membership with Suncoast Credit Union
• Employee Leave Benefits
• Holiday Pay - 11 Paid Holidays Annually
• Paid Sick Leave
• Paid Vacation Leave
• Bereavement & Civic Duty Leave
• Family and Medical Leave
• Military Family & Medical Leave
• Educational Leave
Employee Assistance Program

Services available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents.
United Way 2-1-1 (Lee County Employee Resource Program)

Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors.
Educational Assistance

Reimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform.
01

Do you possess a valid driver's license with an acceptable driving record?

• Yes
• No

02

How many years of administrative, clerical, or customer service experience do you have? (Be sure to include this experience in the Experience section of your application.)

• No experience
• Less than 1 year
• 1-2 years
• 3-5 years
• More than 5 years

03

How comfortable are you with multitasking (phones, visitors, administrative tasks)? (Be sure to include this experience in the Experience section of your application.)

• Not comfortable
• Somewhat comfortable
• Comfortable
• Very comfortable

04

Which best describes your experience handling front-desk or visitor-facing responsibilities?

• No experience
• Limited
• Moderate
• Extensive

Required Question