Admissions Call Specialist PRN

Admissions Call Specialist

Lincoln Trail Behavioral Health System is searching for a caring and compassionate bachelor's prepared admission call specialist position in our 24/7 admissions department. If you like a challenge and the satisfaction of working with other professionals to get patients the help they need, Lincoln Trail Behavioral Health System is the right place for you. Our patients bring with them many different clinical challenges and high acuity illnesses that require specific and individualized care. We balance our busy work environment with a strong commitment to teamwork that makes Lincoln Trail Behavioral Health System a dynamic place to work. While taking care of our patients, we also strive to take care of each other. Our strong, seasoned leadership team provides mentoring and coaching opportunities available to professionals interested in developing a career in the mental health industry.

Job Summary: The admissions call specialist is responsible for coordinating aspects of the admissions process. This includes but is not limited to efficient and effective handling of inquiry calls, processing of referrals for possible admission, knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities include insurance verification/precertification, patient registration process, vitals, wanding, patient observations, scheduling of evaluations, admissions processing, bed board monitoring and other non-clinical duties as assigned by admissions leadership team.

Job Requirements: Bachelor's degree in social work, psychology, human resources, or related human services field. A minimum of one year of experience in a human service, social service, psychiatric, or mental health setting, performing administrative duties, crisis intervention, telephonic triage and inquiries, and customer service.