Appointment Coordinator – Imaging Services

Position Overview

This role involves managing scheduling duties for imaging exams, ensuring patients receive clear preparation instructions and directions for their appointments. The coordinator handles all phone inquiries with professionalism and efficiency, collects necessary patient information, and prioritizes exam scheduling to meet urgent needs. The position supports a mission-driven healthcare environment dedicated to compassionate and effective patient care in a regional healthcare setting within the Pacific Northwest.

Key Responsibilities

• Maintain a safe and clean work environment, adhering to unit safety and infection control protocols.
• Schedule imaging appointments and provide patients with appropriate preparation guidelines.
• Direct patients to the correct locations for their exams.
• Respond courteously and efficiently to all phone calls.
• Identify and prioritize urgent exams for timely scheduling.
• Confirm appointment times with patients through follow-up calls.

Qualifications

• At least one year of experience scheduling appointments in a medical clinic setting; radiology experience may substitute for scheduling experience.
• Strong written and verbal communication skills.
• Ability to comprehend medical terminology and related documents.

Education

• High school diploma or equivalent required.

All new hires must successfully complete a physical evaluation, drug screening, and background checks prior to employment. Compliance with regional health mandates, including vaccination requirements, is mandatory.