Appointment Scheduling Executive

Description:

At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet boldwe create Life-Changing Experiences for both our employees and our customers. Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work, Infinity is where great people come together to do meaningful workand have fun doing it. From casual dress and vibrant break spaces to team events and community impact initiatives, weve built a culture thats collaborative, inclusive, and dedicated to growth. At Infinity, we dont just offer jobswe create opportunities to grow, thrive, and perform at your best.
Job Summary: Were looking for a compassionate, adaptable, and detail-oriented Account Executive (AE) to join our outbound customer service team. If youre a strong communicator who thrives in a fast-paced environment and loves helping people, this is your chance to make an impact every day. As an AE, youll handle outbound appointment setting and customer interactions with empathy and professionalism, using your problem-solving skills and technical proficiency to create a seamless experience for every customer.
Why Youll Love Working Here:

• Competitive Pay: Rewarding your performance and contribution
• Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy
• Winning Team Environment: Collaborative, high-energy culture with supportive leadership
• Comprehensive Benefits: Medical, dental, vision, and more for full-time employees
• Set Up for Success: Paid training, ongoing coaching, and continuous development

Requirements:

What Youll Do:

• Make outbound calls to schedule appointments with current and prospective customers.
• Use provided scripts as a guide while tailoring each conversation to customer needs.
• Support customers with service reminders, maintenance updates, and tailored solutions.
• Build genuine connections while delivering a positive customer experience.
• Document interactions with accuracy and efficiency.
• Jump in with flexibility to support additional projects as needed.

What Were Looking For:

• A drive to be the best in everything you do
• Excellent communication & active listening skills
• Ability to build trust and rapport quickly over the phone
• Openness to feedback and coaching
• Strong computer and multitasking skills
• Detail-oriented with a focus on accuracy and follow-through
• Thrives in a high-energy, fast-paced environment

Education and Experience:

• High School Diploma or equivalent preferred.
• Previous customer service, dispatch, or technical support experience required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 10 pounds, if necessary.

Are you ready to bring your energy, passion, and drive to an award-winning team? Apply today and start building a career thats more than a jobits an opportunity to grow, thrive, and succeed with Infinity.

Compensation details: 14-14 Hourly Wage

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