Atlassian Specialist (Jira And Confluence)

Description

Atlassian Specialist (Jira and Confluence) The Atlassian Specialist is responsible for the administration, configuration, and optimization of Atlassian tools—primarily Jira and Confluence—to enhance collaboration, productivity, and process efficiency across teams. This role partners with engineering, operations, and business stakeholders to design scalable workflows, ensure system reliability, and promote best practices in Agile project management.

Key Responsibilities

Administer, maintain, and optimize Jira Software, Jira Service Management, and Confluence environments.

Design and implement custom workflows, fields, permission schemes, screens, dashboards, and reports.

Integrate Atlassian products with other systems (e.g., Slack, GitHub, Bitbucket, or ServiceNow) and manage API/webhook connections.

Develop and enforce usage standards, templates, and governance frameworks.

Provide end user training and technical documentation for internal teams.

Troubleshoot and resolve issues related to performance, access, and configuration.

Research, install, and evaluate marketplace add‑ons/plugins to extend platform functionality.

Perform system upgrades, patch management, and license administration.

Collaborate with Agile teams to ensure Jira aligns with Scrum, Kanban, and hybrid methodologies.

Maintain Confluence spaces, macros, and permissions to ensure content accessibility and governance.

Required Skills and Experience

3+ years of experience administering Atlassian Jira and Confluence (Cloud or Data Center).

Strong understanding of Jira workflows, schemes, and automation.

Experience designing and managing Confluence spaces, templates, and access controls.

Proficiency in Jira REST APIs, webhooks, and integration design.

Knowledge of Agile and ITIL principles.

Hands‑on experience with Bitbucket, Bamboo, or other Atlassian suite tools is a plus.

Familiarity with SQL, JavaScript, or Python for automation and data extraction preferred.

Excellent communication and documentation skills.

Ability to translate business needs into effective technical configurations.

Education and Certifications

Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).

Atlassian Certified Professional (ACP)—Jira Administration or Confluence Administration certification preferred.

ITIL certification is a plus.

Experience Level
Intermediate Level

Job Type & Location
This is a Contract position based out of North Chicago, IL.

Pay and Benefits
The pay range for this position is $35.00 – $38.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type
This is a fully remote position.

Application Deadline
This position is anticipated to close on Apr 2, 2026.

Equal Opportunity Statement
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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