Bilingual Patient Advocate / Receptionist / Outreach Assistant

Patient Advocate / Receptionist / Outreach Assistant

Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care

Position Overview

Motivated Patient Advocate / Receptionist sought for Tues/Thus/Saturday hours at Delaware County Women's Center (DCWC). This position will work in conjunction with the Outreach and Engagement Department to fill full-time hours. Conveniently located on the grounds of Crozer-Chester Medical Center, DCWC is a state-licensed facility providing abortion care in which team members are committed to advocating and caring for patients seeking legal, safe, compassionate abortion services.

Patient Advocate and Lab Responsibilities

• Responding to patient needs by offering fact-based education, supportive counseling and community resources
• Serving as an advocate to patients, their partners and families, providing referrals when necessary
• Running basic lab tests for iron level and Rh – no special experience needed – only requires HS Diploma / GED

Front Desk Receptionist and Financial Intake Responsibilities

• Performing patient check-in, chart preparation
• Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients
• Reconciling deposits and completing all required tracking paperwork
• Participation in training of interns

Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Strong attention to detail and familiarity with cash handling procedures highly desirable.

Ideal candidates possess:

• High School Diploma or GED required for basic lab responsibilities
• Effective communication skills
• Strong computer skills (Electronic Health Record experience a plus!)
• Previous cash-handling / bookkeeping / medical office billing experience
• Ability to multitask, strong attention to detail and excellent time management skills
• General knowledge of reproductive systems
• Bilingual candidates preferred, Spanish-speaking highly sought. Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience.

Pay range: $16 - $18 per hour

Benefits: Medical, Dental, Vision, Aflac, 401k retirement plan with employer match

DCWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation.