Bilingual Payroll Implementation Specialist

Payroll Implementation Specialist

Direct hire, full-time, permanent position. Work hours: Monday to Friday, 9:00am to 5:45pm (45 minutes lunch break).

Qualifications:

• Minimum 3 years of related working experience in payroll servicing industry.
• Bilingual in both Mandarin Chinese and English is required.
• Proficient in Microsoft office: Excel, Word, Adobe Acrobat.
• Attention to detail, high organizational skill.
• Ability to work under pressure and tight deadlines.
• Strong payroll skills and knowledge, including experience in processing payroll, payroll tax, wage garnishments, 401(k), benefit setup, general ledger, client accounting and timeclocks.

Responsibilities:

• Collect and review new client paperwork for completeness and accuracy.
• Contact clients with questions and review implementation timeline.
• Review implementation procedures and questions before or during the setup process.
• Load Year-To-Date payroll data when applicable to ensure accurate W2 forms and Payroll Tax Returns.
• Verify Tax ID numbers, withholdings, and deposit requirements.
• Assist clients to obtain new tax registrations when applicable.
• Assist new clients with web training on payroll processing online, upload timesheets or timekeeping system.
• Ensure accurate payroll for new clients, audit billing, reports setup, system calculations etc.
• Provide a smooth and informative transition of new clients and maintain high level of customer service.

Benefits:

• Salary depending on experience.
• Health insurance (medical/dental/vision/HSA) covering spouse and dependents.
• 401(k) with employer matching
• Paid sick leave (6 days), paid personal leave (6 days)
• Paid vacation (accrued based on years of employment)
• Paid holidays, paid jury duty, paid training.