Billing Coordinator

We are a growing pediatric dental office dedicated to providing high-quality, compassionate care to children and their families. We are committed to creating a positive, efficient, and supportive environment for both our patients and team members.

Position Overview

The Pediatric Dental Billing Coordinator is responsible for managing all aspects of dental billing, insurance processing, and revenue cycle support. This role ensures accurate claim submission, timely follow-up on outstanding balances, and clear communication with patients and insurance providers.

Key Responsibilities

• Submit dental insurance claims accurately and in a timely manner
• Verify insurance benefits and eligibility prior to treatment
• Post payments (insurance and patient) and reconcile accounts
• Follow up on outstanding claims, denials, and unpaid balances
• Resolve billing discrepancies and insurance issues
• Communicate with insurance companies regarding claims and coverage
• Assist patients/parents with billing questions and payment plans
• Maintain accurate and up-to-date patient financial records
• Work closely with front desk and clinical team to ensure proper documentation
• Support month-end reporting and accounts receivable (AR) management
• Ensure compliance with HIPAA and company policies

Requirements

Qualifications

• Prior dental billing experience required (pediatric experience preferred)
• Strong understanding of dental insurance, claims, and EOBs
• Experience with dental software (Dentrix, Eaglesoft, Open Dental, etc.) preferred
• Knowledge of CDT coding and billing procedures
• Strong attention to detail and accuracy
• Excellent communication and problem-solving skills
• Ability to manage multiple tasks and deadlines

What We're Looking For

• Detail-oriented and highly organized
• Strong analytical and problem-solving mindset
• Proactive and accountable
• Team player with a positive attitude
• Patient-focused with strong communication skills