Clinical Assistant, Cancer Center, Full Time, Day Shift

Clinical Assistant, Cancer Center, Full Time, Day Shift

Job Category: Patient Services Requisition Number: CLINI003908

Job Details

Description

The Clinical Assistant assists providers by working with the certified medical assistant (CMA) or provider to deliver basic patient care. Understands basic medical terminology, performs vital signs and basic patient triage, prepares patient charts, completes documentation, completes appropriate electronic health record (EHR) functions, routes phone calls, patient scheduling and re-scheduling, and documents patient requests. Acts as a scribe for the provider when needed.

Essential Functions:

• Gathers detailed information from the patients chart
• Performs and records patient vital signs, chief complaints, medication reconciliation, intake, and quality data as requested.
• Schedules patient appointments.
• Requests medical records from outside facilities and follows up on those requests
• Performs patient triage to include vital signs, medication reconciliation, and quality data.
• Communicates essential information to provider.
• Assists CMA with patient flow, documentation, and coordination of care.
• Coordinates and communicates patient concerns.
• Understand lab results-know when to report STAT/Urgent results to provider
• Scribes for the provider as requested.
• Functions as the provider's primary assistant and completes all provider requests.
• Scans and attaches all medical records to the correct visit and completes medical record requests.
• Reviews phone and email messages and returns calls/emails when needed in a timely manner including authorizations.
• Cleans rooms, work stations, and equipment as directed by manufacturers instructions for use.
• Orders, stocks and maintains medical supplies.

Other Duties:

• Drops off and picks up mail.
• Cleans wheelchairs and other equipment after patient use
• Participates in departmental and association wide informational meetings and inservices, including staff meetings, association wide forums, and seminars.
• Reviews department and association wide policies and procedures annually. Develops and maintains new policies and procedures as needed.

Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Abilities:

• Familiar with insurance plans, and abide by all HIPAA rules and regulations.
• Function in a high stress area with multiple priorities and multiple sources of request, with fast paced decision making.
• Strong service orientation with excellent customer service skills.
• Proficient telephone etiquette for professional communication.
• Organizational skills to handle tasks and resources efficiently.
• Ability to multitask in a fast-paced environment.
• Professional interpersonal skills for effective communication.
• Time management skills to prioritize and meet deadlines.
• Ability to prioritize work effectively.
• This position requires knowledge of general office equipment (including the telephone system, fax machine, copy machine, computer) as well as excellent computer, communication, critical thinking, problem solving, interpersonal skills, basic math skills, and the ability to exercise independent judgment.
• This position also requires knowledge of hospital equipment and programs, including all Hospital Information Systems and department specific equipment.
• Must read, write, speak, and understand English.

Supervisory Responsibilities:

None

Work Environment:

At Summit Healthcare, our mission statement is that we are trusted to provide exceptional, compassionate care close to home. Our vision is to be the healthcare system of choice.

To uphold our mission and vision statements, we expect all employees to practice SHINE Behavioral standards:

• Always SHINE – show respect and be kind.
• Always work together – we are on the same team.
• Always serve others – no job is beneath you.
• Always maintain high standards of quality and safety – best practice every time.
• Always communicate clearly – be compassionate.
• Always practice integrity – maintain confidentiality.
• Always be accountable – take responsibility.
• Always empower – create an environment of success.
• Always excel – don't settle for mediocrity.
• Always promote wellness – make choices for a healthy lifestyle.

Physical Demands:

Exerts up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects. The worker is exposed to contact with chemicals and infectious fluids, heavy lifting, constant standing, extensive close work, and extensive computer work.

Required Education and Experience:

BLS (required within 30 days of hire).

Preferred Education and Experience:

One year related experience.

Medical terminology.

Healthcare related college education (minimum 12 hours).

OSHA Exposure Category: Involves no regular exposure to blood, body fluids, or tissues, but may require unplanned tasks that involve exposure to blood, body fluids, or tissues.

This is a safety sensitive position.

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Required

BLS CPR AED Required

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.