Collections Specialist/Admin Assistant

Collections Specialist/Admin Assistant

GEM Financial (within Edwards Auto Group) in Council Bluffs, IA is looking for a Collections specialist/Admin assistant. GEM Financial is a financing arm of a Buy Here Pay Here car dealership. GEM Financial provides auto loans to clients that have no credit or poor credit. This position will be a hybrid role with multiple job duties and responsibilities.

Hours - Monday & Friday 8am-6pm, Tues-Thursday 8am-5pm. 1 Saturday shift per month.

$40,000 annually plus bonuses

Responsibilities

• Taking both Inbound & Outbound calls
• Cashiering, taking payments in-person and over the phone
• Making payment arrangements with customers
• Putting together repo packets
• Communicating and working with outside vendors
• Other clerical duties as assigned

Requirements

• Excellent communication skills
• Previous collections experience is highly preferred
• Previous experience handling payment transactions
• Strong phone skills