Coor- Medical Assistants – Internal Medicine – Full Time

Medical Assistant Coordinator - Internal Medicine (Full-Time, 40 Hours/Week)
Location: Grosse Pointe Pierson Internal Medicine
131 Kercheval Ave, Grosse Pointe Farms, MI 48236

Position Overview:
We are seeking a highly organized and team-oriented Medical Assistant Coordinator to oversee the daily operations of an outpatient internal medicine clinic. This role ensures efficient patient flow, effective scheduling, and strong team collaboration while maintaining high standards of patient care.

Important Location Details:

• Primary ("home") site: Grosse Pointe Pierson Internal Medicine
• Note: This site is currently closed for renovations, with an anticipated reopening in Fall/Winter 2026
• During renovations, staff will rotate between:
  • Henry Ford Hamtramck Clinic (Monday & Tuesday)
  • Henry Ford East Jefferson Clinic (Wednesday-Friday)
• Once reopened, the position will be based in Grosse Pointe

Schedule:
Current Hours:

• Monday-Wednesday: 8:00 AM - 5:00 PM
• Thursday: 8:00 AM - 2:00 PM
• Friday: 7:00 AM - 4:00 PM
• 3rd Saturday of the month: 7:00 AM - 11:00 AM (as needed)

Future Schedule (subject to change upon reopening):

• Monday-Thursday: 7:30 AM - 4:00 PM
• Friday: 7:00 AM - 3:30 PM
• 2nd Saturday of the month: 7:00 AM - 11:00 AM (as needed)
• No Sundays or holidays

Key Responsibilities:

• Oversee daily clinic operations to ensure efficiency and continuity of care
• Coordinate patient scheduling and staff assignments
• Support providers and cover clinical needs throughout the day
• Perform clinical duties including injections and immunizations (e.g., flu shots)
• Assist with coverage for lunches, provider support, and staff time off
• Monitor and manage medical and office supplies
• Foster a positive, team-oriented work environment

Qualifications:

• Graduate of a CAAHEP or ABHES accredited Medical Assistant program OR
  minimum of 5 years continuous Medical Assistant experience with verified clinical skills
• Completion of a clinical externship
• Minimum of 2 years of Medical Assistant experience
• Strong clinical skills in ambulatory care settings
• Basic computer and keyboarding proficiency
• Successful completion of HFMG pharmacology class and test (or willingness to complete)

What We're Looking For:

• Excellent attendance and strong work ethic
• Highly organized and dependable
• Professional, accountable, and patient-focused
• Team player who supports colleagues as needed
• Experience in team building and promoting a positive work environment

EDUCATION/EXPERIENCE REQUIRED:

• Graduate from a Commission on Accreditation of Allied Health Education Programs (CAAHEP) or
  • Accrediting Bureau of Health Education Schools (ABHES) Medical Assistant Program or graduate of a formal medical assistant program with a minimum of five years continuous work as Medical Assistant with verifiable clinical experience.
• Completion of a clinical externship.
• Two (2) years of experience as a Medical Assistant.
• Ability to perform a wide variety of clinical skills as related to ambulatory patient care.
• Basic computer knowledge and keyboarding skills.
• Successful completion of Henry Ford Medical Group (HFMG) pharmacology class and test.

CERTIFICATIONS/LICENSURES REQUIRED:

• Current BLS-C certificate. One of the following is required.
• Failure retain certification/registration will result in termination from employment with HFHS:
• Certified Medical Assistant (CMA) eligible for Certification by the American Association of Medical Assistants (AAMA) or
  • Registered Medical Assistant (RMA) from the American Medical Technologist organization (AMT) or
  • Certification by the National Healthcare Association (NHA), Certified Clinical Medical Assistant (CCMA), or
  • Certification from the National Center for Competency Testing (CCT), National Certified Medical Assistant (NCMA).