Credit Manager

Credit Manager

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

This position is not eligible for a work visa in the United States. Therefore, we invite candidates to apply who currently possess the legal right to work in the United States. *Note that this position will be based out of Bozeman, MT*

Job Summary

The Credit Manager will be responsible for handling guest and group billing, reconciling payments, coordinating with the front office and sales teams, and ensuring timely collection of receivables. This role is critical in supporting the hotel's financial health and guest satisfaction.

Key Responsibilities

• Prepare and send accurate invoices for individual, group, and corporate accounts in a timely manner
• Monitor and follow up on outstanding balances and ensure timely collection of payments
• Reconcile daily transactions and guest folios with hotel property management systems
• Post payments and apply them to the correct accounts using hotel accounting software
• Manage billing for events, banquets, group bookings, and long-stay guests
• Work closely with the Front Office, Sales, and Events teams to resolve billing issues or disputes
• Maintain accurate and organized financial records in compliance with hotel standards
• Prepare and review Accounts Receivable aging reports and escalate overdue accounts
• Respond promptly to guest inquiries and provide supporting documentation as needed
• Prepare Credit Card reconciliation and Bank reconciliation
• Reconcile Gift Card balance
• Assist with other tasks as needed
• Assist with month-end closing tasks and audits

Qualifications

Associate or Bachelor's degree in Accounting, Finance, or a related field

2–5 years of experience in Accounts Receivable, preferably in the hotel or hospitality industry

Familiarity with hotel systems such as Opera, PMS, POS, or accounting platforms

Strong understanding of hotel billing processes, including folio management and group billing

High attention to detail and organizational skills

Excellent verbal and written communication skills

Strong time management skills and ability to meet deadlines

Advance Excel skills

Preferred Skills:

• Experience with Opera PMS or similar hotel software
• Prior experience working in a hotel accounting or hotel environment

Benefits

Medical insurance - 80% of premium paid by employer

Health Savings Account with $50 employer contribution per pay period

Dental, vision & life insurance - 100% of premium paid by employer

5 weeks of PTO (Paid Time Off)

8 paid holidays

Uniform provided & complimentary laundering

Complimentary transportation to/from resort

Complimentary meal per shift

Subsidized housing based on availability

Discounts at F&B outlets on property

14 nights per year at $100/night* at Kerzner Properties worldwide

Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 30 pounds
• Remaining in a stationary position for long periods
• Constantly operating a computer and other office productivity machinery
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.