Customer Relations Representative – State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Ryan Salonia - State Farm Agent offers exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred

Our agency has a proven track record of success and is proud to be recognized as one of the top-performing offices in the country. As a Golden Triangle agent, our leadership has consistently demonstrated excellence, qualifying for the Senior Vice President's Club whenever available and earning Chairman's Circle honors 15 out of 16 years—including the last 13 years in a row. Our achievements include ranking 53rd in Life companywide in 2019, qualifying for MDRT in 2021 and 2023, and reaching Ambassador Travel Level 3 for nine consecutive years, with Exotic level recognition in 2019, 2021, 2022, 2023, and again in 2024. We are also proud recipients of the Presidents Club for both Multi-Line and Life in 2023, and 2024 accolades include Exotic Travel, MDRT, Presidents Club (Life), Chairman's Circle, and Small Business Premier. With ongoing recognition through the Small Business Roundtable (2021–2023) and a commitment to leadership and development through Elite Mindset Consulting, LLC, our agency is always striving to grow and improve. We believe that continued success starts with adding strong, motivated, and growth-minded team members—like you.

Flexible work from home options available.

Compensation: $50,000.00 - $75,000.00 per year

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Howell, NJ and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.