Customer Service

Job Title

Responsibilities:

• Order Management: Accurately take and prepare guest orders, ensuring efficiency and attention to detail.
• Guest Interaction: Provide top-notch guest experience through friendly interactions, maintaining cleanliness, and serving hot and fresh meals.
• Team Collaboration: Contribute to a positive and collaborative family environment by working effectively with team members.
• Speed of Service: Maintain fast and efficient service times while ensuring order accuracy.
• Upselling & Product Knowledge: Suggest menu items or promotions to enhance guest experience and drive sales.
• Handling Guest Concerns: Address customer complaints or concerns professionally and escalate issues as needed.

Qualifications:

• Previous experience in customer service is advantageous but not required.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a team-oriented environment.
• Commitment to maintaining high standards of cleanliness and food safety.