Customer Service Leader – Huntsville, AL

Customer Service Leader Opportunity

Position Responsibilities:

- Meet company customer service standards.

- Follow company cash control policies and procedures.

- Adhere to all laws and regulations regarding the sale of any government regulated products and services.

- Obey company and health department safety guidelines for food preparation.

- Detail cleaning of store interior and exterior according to company standards.

- Stock and rotate products including coolers and/or freezers.

- Complete training activities and pass minimum job performance standards.

- Follow company general rules of conduct and code of ethics.

- Motivate sales associates to grow the store sales and profitability using suggestive selling techniques.

- Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.

- Other duties as assigned.

Core Competencies:

Time Management - Value time and use your time effectively and efficiently.

Action Oriented - Enjoy working hard and seize more opportunities than others.

Customer Focus - Act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers.

Determination - Pursue everything with energy, drive, and a need to finish.

Essential Functions:

Standing/Walking 50%

Lifting up to 40 pounds 10%

Bending 10%

Sitting 10%

Squatting/Stooping 5%

Climbing 5%

Reaching 10%

Capable of working in a fast-paced environment that requires being on your feet for an extended period of time.

Travel Requirements - 0 overnight stays per year

Handle Hazardous Materials - 5%

Educational Qualifications and Experience:

- Customer service experience desired

- Ability to perform multiple tasks at one time

- Read, understand, and speak English at an eighth grade level

- Comprehend and perform basic math skills

- Understand, comprehend, and perform basic computer and point-of-sale skills