Customer Service Representative (Requires Bachelor’s Degree)

Job #: 159911 Title: Customer Service Representative (Requires Bachelor's Degree) Location: Martinsville, VA Salary Range: $21.00/hr. Position: CUSTOMER SERVICE REP. Description:
AmeriStaff is seeking an experienced Customer Service Representative for a leading materials manufacturer dedicated to enhancing quality of life. This position is located in Martinsville, VA. The ideal candidate will hold a Bachelor's degree and have prior customer service or sales experience.

BENEFITS OF THE CUSTOMER SERVICE REPRESENTATIVE:

• Monday-Friday schedule
• Hours: 10:00 AM - 7:00 PM
• Pay: $21 per hour

RESPONSIBILITIES OF THE CUSTOMER SERVICE REPRESENTATIVE:

• Create and maintain customer files
• Answer incoming calls, process orders, and generate invoices
• Maintain strong product knowledge and stay informed on competitor offerings
• Deliver exceptional customer service by responding to inquiries and resolving issues
• Present pricing, credit terms, and conditions in line with company policies
• Process customer warranties and returns
• Monitor promotional pack inventory and assemble additional packs as needed
• Support Outside Sales Representatives
• Cross-train in production planning to assist with physical inventory counts
• Cross-train in shipping to support order fulfillment
• Uphold all safety policies and procedures
• Complete special projects as assigned by the manager

Requirements: REQUIREMENTS OF THE CUSTOMER SERVICE REPRESENTATIVE:

• Bachelor's degree required
• Previous customer service and/or sales experience required
• Experience with Salesforce and SAP
• Strong communication skills
• Proficiency in Microsoft Office (Excel, Word, Outlook) and general computer skills
• #INDAI2472

Job Type: Temp to Hire Post Date: 04/28/2026