Customer Service Representative – State Farm Agent Team Member

by State Farm in

Job role overview

  • Date posted

    May 6, 2026

  • Hiring location

    Locust Valley

Description

Responsive recruiter

Replies within 24 hours

Benefits:

  • License Reimbursement
  • Life Insurance
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Marisa Schaefer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

LOCATION: Our office is located at 83 Birch Hill Rd, Locust Valley, NY 11560.

Compensation: $35,000.00 - $50,000.00 per year

We're Hiring!

We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Marisa Schaefer - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Marisa Schaefer - State Farm Agent!
About Our Agency

  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, and Life Insurance.
  • I have been a State Farm agent since 2015.
  • I am a third generation State Farm agent.
  • We currently have 4 team members at our agency.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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