Director of Patient Care Services

Director Of Patient Care Services

We are looking for a full-time Director of Patient Care Services (DPCS) for our hospice program, servicing the Greater Los Angeles areas and adjoining communities. The DPCS is a full-time executive leadership position with overall clinical management responsibility of the hospice program. The DPCS is responsible for the overall successful delivery of care to patients and families and serves as the conduit between the Administrator, clinical staff, patients, families and members of the community.

The DPCS supervises the clinical staff, including team managers, contracted services, On-Call and continuous care staff and assists in the hiring and retention of staff. The DPCS contributes to and implements a Quality Assurance program, participates in staff training, assures qualified clinical staff is hired and assures only eligible patients are admitted to the program and receive hospice care. DPCS assumes lead responsibility for patient advocacy and carries out the organization’s mission, goals, objectives and policies.

Must be able to utilize computers and be comfortable with electronic medical records. Must possess excellent communication and leadership skills. DPCS serves as a role model to staff.

Qualifications:

• Graduate of an accredited school of nursing with baccalaureate or higher degree in nursing or another health-related field.
• Current California RN license. Certification in Hospice and Palliative Nursing preferred.
• Five years work experience, with at least three years in a hospice or home health agency, primary care clinic or health facility with at least one year of which was in the supervisory or administrative capacity.
• Demonstrate high level of competency in performance of professional nursing functions.
• Ability to plan, organize, delegate and manage effectively and efficiently.
• Ability to make effective decisions under time pressure.
• Ability to supervise and evaluate staff.
• Knowledge of regulatory aspects of hospice.
• Excellent communication (verbal and written) and personable skills.
• Ability to interact professionally and effectively with staff, members of the public, patients and families, as well as ability to direct others.
• Valid driver's license, auto insurance, reliable/well maintained transportation.
• Able to utilize computers and be comfortable with electronic medical and other records.