Disney Vacation Club Driver

Disney Vacation Club Driver

Disney Vacation Club (DVC) is a vacation ownership program that offers Guests the opportunity to enjoy Disney experiences across a growing portfolio of destinations for years to come.

The DVC Driver plays a critical role in delivering a seamless and engaging Guest journey by safely transporting Guests throughout the Walt Disney World Resort and surrounding areas to Disney Vacation Club Welcome Home Center locations. This role goes beyond transportation—Drivers create meaningful, high-touch interactions that enhance the Guest experience, alleviate potential travel-related stress, and reinforce the storytelling and service excellence synonymous with Disney.

In addition to ensuring the safe and efficient operation of vehicles, DVC Drivers are responsible for maintaining a clean, sanitized, and show-ready environment at all times. This includes performing routine interior and exterior upkeep using approved products and adhering to established safety and operational standards.

This is a full-time, onsite role based in Lake Buena Vista, FL, reporting to the Sales Support & Services Manager.

What You Will Do

• Provide travel assistance to Guests to and from Disney Vacation Club Welcome Home Centers across Walt Disney World Resort
• Deliver a high level of Guest interaction with an outgoing, engaging, and service-focused approach
• Engage Guests through storytelling, sharing property knowledge, Disney trivia, and more to enhance the experience
• Communicate what Guests can expect during their visit while transporting Members and Guests
• Maintain knowledge of Disney Vacation Club offerings and key property locations
• Navigate and execute accurate pick-up and drop-off procedures across WDW Parks and Resorts
• Immerse Guests in the Disney experience by providing relevant property information throughout transport
• Support basic Guest recovery as needed to ensure a positive overall vacation experience

Required Qualifications & Skills

• Valid Florida Driver's License with a clean driving record, demonstrating a minimum of five (5) years of safe driving experience
• Proven ability to safely operate and maintain passenger vehicles (up to 15 passengers), with awareness of basic mechanical and safety indicators
• Demonstrated strong Guest service skills, with the ability to build rapport, deliver engaging experiences, and support seamless Guest transitions in partnership with cross-functional Cast Members
• Working knowledge of Disney Vacation Club, with the ability to quickly learn property layouts and navigation across Walt Disney World Resort
• Proficiency in utilizing operational technology, including radio communication systems, touchscreen devices, and mobile applications
• Ability to support Guests with accessibility needs through operation of ADA-compliant equipment and inclusive service practices
• Physical capability to stand or sit for extended periods, and safely lift and maneuver items up to 25 lbs (e.g., luggage, personal belongings, car seats)
• Flexibility to work a variable schedule, including nights, weekends, and holidays
• Ability to successfully complete required training through hands-on practice, observation, and formal assessments

Preferred Qualifications

• Demonstrated ability to proactively resolve Guest concerns by leveraging sound judgment and collaborating with appropriate partners to deliver seamless outcomes
• Strong storytelling capabilities with a proven ability to create engaging, memorable Guest interactions that enhance the overall Disney experience
• Solid understanding of Walt Disney World operations, products, and services, with the ability to translate knowledge into meaningful Guest engagement
• Extensive knowledge of Walt Disney World parks, resorts, and property logistics to support accurate navigation and enriched storytelling
• Multilingual proficiency, enhancing the ability to connect with and support a diverse global Guest population

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks.

The pay rate for this role in Lake Buena Vista, FL is $20.60 to $25.75 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Vacation Club:

Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Development, LLC, which is part of a business we call Disney Vacation Club.

Disney Vacation Development, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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