Dispatcher

Dispatcher

Location: Laredo, Texas Employment Type: Full-Time

Vortex Freight Systems is growing, and we are looking for an experienced Dispatcher to join our team in Monterrey. The ideal candidate is detail-oriented, solutions-driven, and highly organized, with the ability to manage fast-paced operations and maintain strong communication with carriers, drivers, and warehouses across the border.

Key Responsibilities

• Coordinate and dispatch shipments within Laredo.
• Schedule and track pickups, deliveries, and border crossings
• Communicate with drivers, carriers, customs brokers, and warehouse personnel
• Monitor load progress and provide updates to customers in real time
• Resolve transit issues, delays, or unexpected changes efficiently
• Maintain accurate records and documentation in company systems
• Ensure compliance with transportation regulations and company procedures

Requirements

• Previous experience as a dispatcher — preferably in freight, transportation, or logistics
• Experience in dealing with carriers, warehouses, and shipping processes
• Strong communication skills (Spanish required, English is an asset)
• Ability to multitask, prioritize, and work under pressure
• Knowledge of dispatch software and tracking tools is a plus

What We Offer

• Competitive salary and performance-based incentives
• Growth opportunities within a rapidly expanding company
• Collaborative and fast-paced work environment
• Training and support to ensure success in your role