Documentation Technician I

Documentation Technician (Level 1)

The Documentation Technician (Level 1) is responsible for the execution of the major tasks involved in the documentation process. These activities involve ensuring that the Certificates of Analysis, Product Labels, X3 deliveries and FedEx air waybills are created efficiently and moved through the department expeditiously to ensure a seamless flow of orders from customer service through to the shipping and logistics team.

This position will ensure compliance with Environmental Health and Safety (EHS) policies, State Departments of Health, Good Documentation Practices (GDP), Good Laboratory Practice (GLP), Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), Standard Operating Procedures (SOPs), EMEA and FDA Guidelines, general State and Country Regulations such as but not limited to (CLIA, CAP, USP, ISO 9001, USDA regulations, HTA license, DEA and State Controlled Substance programs) where site appropriate.

Essential duties and responsibilities include the following. Other duties may be assigned.

• This position will start out in Documentation, but will cross train in other departments and transition into other positions as business needs change.
• Work with Documentation Team Leader and other Documentation Technicians to support the Operations, Laboratory and Shipping teams.
• Prepare labels, FedEx Air Waybills and Certificates of Analysis for all orders shipping out of the Westbury site.
• Ensure that the daily flow of orders moves efficiently and prevent any delays in laboratory operations due to documentation delays.
• Provide direct communication to customers providing follow-up information on the status of viral pending material.
• Assist with general filing duties and off-site archiving process.
• Compile and transmit delivery notifications for all orders shipping out of the Westbury site.
• Support quality control checks for all outbound documentation and data.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

• Bachelor's degree (B.S./B.A.) from four-year college or university; or high school graduate with three years of related experience and/or training; or equivalent combination of education and experience. Bachelor's degree in a biological or chemical science field preferred.

Other Skills and Abilities

• Proficiency in a variety of computer software programs including MS Office
• Ability to work in a team laboratory environment with knowledge or familiarity with scientific terminology.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to: stand; walk, sit, stoop, kneel, crouch, crawl, speak, hear/listen, smell, display manual dexterity, reach with hand and arms. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.

Work Environment

This is a full-time Monday through Friday workweek with general business hours and flexibility to occasionally work additional hours as needed and approved by management. While performing the duties of this job, the employee will be working in professional office environment using standard office equipment.

We offer a comprehensive benefit package for eligible team members, including medical, dental, vision, short-term/long-term disability, life insurance, hospital indemnity and accident insurance. We also provide a generous retirement plan with a company match. Eligible employees enjoy competitive time-off policies and a collaborative environment that promotes growth from within. Enjoy company-sponsored events for the entire team!

BioIVT is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.