Field Engineer 4

Must Have:

Experience supporting Apple iPhones and iPads
Strong knowledge of PC hardware components
Strong knowledge of Printer hardware components
Ticketing system experience
Windows 11 and MS Office 365 experience

JOB DESCRIPTION
***This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service***
End Client: Alyeska Pipeline

U.S. Citizenship is not required.

Minimum Pay Rate: ***-***

*** BILL RATE: ***-***

Bill/Pay Rate Chart:
Bill Rate / Minimum Pay Rate

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Address:
Doyon Industrial Facility (name of the building Alyeska Pipeline has offices in)
700 Bidwill Ave
Fairbanks, AK 99701

Driving position! Yes, 20% Vehicle is supplied by *** There should not be any traveling expenses.
Intake Questions:
Is vaccination required?
No
Will this position provide services to customers with government contracts? (US Citizenship required)
No
What is the scheduled contract duration?
Is there a chance for an extension?
Is there a chance for temp to perm?
contract duration is currently from April 13th till August 31st
Yes
Yes
Is there opportunity for this position to be extended for long-term?
Maybe
How many hours per week are anticipated?
40
What are the expected daily/weekly work hours?
8 am - 5 pm
Driving or Non-Driving?
Driving
Will Travel Be Required:
If so, how much (% of time)?
Will travel expenses be covered/reimbursed by ***?
Yes, 20% Vehicle is supplied by *** There should not be any traveling expenses.
Are additional background checks/screens required?
Yes background check must cover driving record. An attestation is also required for the background check.
Are Dell Certs required?
No
Interview Process:
How many rounds of interviews will be conducted?
1
Please confirm the type of interview:
Face-to-face
Virtual/Zoom/Teams
Phone
Virtual Teams with Camera
Will the end client be involved in the interview process and hiring decision?
No
Skill Set/Experience Requirements:
Please provide the top 3-5 skills/experiences you'll be looking for on candidate's resume
Ticketing system experience
Windows 11 and MS Office 365 experience
Experience supporting Apple iPhones and iPads
Strong knowledge of PC hardware components
Strong knowledge of Printer hardware components
Do you have a complete job description, is so, please provide it below:
The Field Services Technician will support all personnel, both at local and remote locations, by providing reliable and efficient computer support services. These services will include the delivery of new hardware and software to desktops, and the configuration, installation, and maintenance of PC hardware and software. This position will include basic support of a large variety of desktop applications which include products such as Microsoft's Office 365 suite, Microsoft Windows virus and threat protection software, and Adobe products in a Windows11 environment. Additional responsibilities include smart phone support and printer support. This position will require occasional travel to remote locations. Candidate must have a valid driver's license.