FINANCIAL COUNSELOR

Admissions Financial Counselor

Summit Oaks Hospital, a 126 bed, private acute care hospital and chemical dependency treatment center, located in a picturesque suburban setting, fully accredited (by the Joint Commission), has been providing quality health care to adult, child and adolescent northeastern USA residents, since 1902. Summit Oaks has repeatedly been recognized in U.S. News & World Report, as one of the nation's best behavioral health hospitals. Universal Health Services, Inc. (UHS), Summit Oaks Hospital's parent company, is one of the nation's largest and most respected health care management companies, operating through its subsidiary acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 81,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from our responsive management style and a service philosophy based on integrity, competence and compassion.

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Position Summary: The Admissions Financial Counselor is responsible for verifying benefits and eligibility for each patient admission, preparing admission folders, collecting co-pays/deductibles from patients/guarantors, assisting with establishing effective and timely payment plans, coordinating with utilization review to limit the risk of non-payment, providing ongoing patient benefit information, coordinating financial arrangements with collection personnel and updating the physician billing charge sheets for each chart. This role may require to work occasional overtime to meet the needs of the department.

Required skills and knowledge: Very strong cash collection skills/experience. Knowledge of admissions processes and procedures. Knowledge of insurance coverage, co-payments and deductibles. Knowledge of all code procedures. Knowledge of payment planning and billing techniques.

Essential Job Duties/Responsibilities: Upon receipt of an intake inquiry form, verifies eligibility and benefits for all admissions within 24 hours. Obtain after-hours admission files from the Assessment Department each morning if not delivered. Communicate benefits information and co-payments to patients and families prior to admission, or within 48 hours. Maintain system for benefit expiration; and communicate on a daily basis with the Business Office Director. Ensure all pre-admission and admission paperwork are addressed and completed in an accurate manner upon admission: Complete the telephone profile of insurance benefits prior to admission. Weekend admissions should be completed no later than Monday morning. Obtain a deposit and explain benefits and financial obligations within 48 hours of admittance. Provide financial counseling to patient and/or guardian or assigned responsible party Maintain all in-house accounts in a current and accurate manner Adhere to facility, department, corporate, personnel and standard policies and procedures. Performs other duties as assigned/required by this position.