Food and Beverage CSR

Food And Beverage Csr - 2417

Muskogee Casino | Food and Beverage | Full Time

Department: MUS Cafe

Property: Muskogee Casino

Location: Muskogee, OK, US, 74401

Full-Time/Part-Time: Full Time

Summary: Responsible for providing food and beverage service to all guests in an efficient, courteous and professional manner while displaying a high standard of customer service. In order to ensure satisfactory service for all patrons, a F&B CSR performs many different tasks such as food preparation, cleaning duties, act as a cashier/hostess and take food and beverage orders.

Responsibilities:

• Provide constant, attentive and exceptional service to casino guests while providing food & beverages.
• Preparing and cooking food using basic culinary skills, standard recipes, and simple instructions.
• Operates and maintains guest reservations; works with the MICROS system to record all sales transactions; assists team members as needed or requested.
• Responsible for prompt delivery of non-alcoholic beverages and food orders.
• Complete all side work in a timely and satisfactory manner to insure a clean, neat work area that is adequately stocked at all times.
• Assist all guests as needed.
• Stays informed and up-to-date with daily changes in menus, pricing, special events, and promotions.
• React to change productively and handle other essential tasks as assigned.
• Handle cash and credit card transactions efficiently.
• Additional duties as assigned.