Front and Back Office-Supervisor

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.

Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.

Position Overview:

A fast-paced medical practice is seeking an experienced and professional Office Supervisor to oversee daily operations and staff performance. This role is responsible for ensuring efficient office operations, high-quality patient service, and compliance with healthcare standards. This is a Monday-Friday position in our Surprise Office.

Key Responsibilities

• Manage day-to-day office operations and overall site performance
• Supervise, train, and evaluate administrative and clinical support staff
• Implement and maintain office policies, procedures, and workflows
• Oversee patient registration, scheduling, and office flow
• Handle patient and external complaints and resolve operational issues
• Ensure accurate handling of daily receipts and office reporting
• Maintain office supplies, equipment, and facility needs
• Generate routine operational and performance reports
• Step in to support office staff as needed

Qualifications

• Minimum of 2-3 years of supervisory experience in a medical office or outpatient healthcare setting
• Strong leadership, communication, and organizational skills
• Experience with EMR systems and medical billing processes
• Knowledge of insurance procedures and healthcare regulations
• Proficiency with computers, typing, and standard office software

Education

• Bachelor's degree in Business Management, Healthcare Administration, or a related field preferred

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K. We are an E.O.E.

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E.

Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"