Front Desk Receptionist

Outpatient Receptionist

Havenwyck Hospital (a UHS facility) Schedule: Monday - Friday (Start time 8am). No weekends; some holidays Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives.

Position Summary

The Outpatient Receptionist is responsible for clerical functions and acts as a receptionist for the program under the supervision of the program director. Duties and responsibilities, to include; but are not limited to: Acts as receptionist for program, answers telephone, takes messages and delivers them. Manages registration and insurance intake for new patients. Processes, copies, and distributes all forms to the appropriate departments in a timely manner. Enters relevant information in computer system. Assists with keeping reception and patient areas tidy and presentable. Performs insurance verification online and by phone. Ability to document eligibility, co-pays, deductibles and pre-existing terms and communicate such information with patients. Inventories and orders supplies for the unit. Attends hospital mandatory trainings and in-services as required in a timely manner. Attends unit staff meetings and takes detailed notes. Performs other duties as assigned/required by this position.

Qualifications

High School Diploma / GED required Highly skilled in greeting visitors and customer service. Demonstrated ability to manage phone and email inquiries. Professional demeanor and appearance required.

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.