Front Desk Receptionist

Description

Join our team as an enthusiastic and professional Office Receptionist at WoodSpring Suites, where every guest feels like part of our extended family. As the welcoming face of our organization, you will ensure each interaction is warm, friendly, and efficient.

In this role, you will handle phone calls and emails with care and assist guests with reservations and general inquiries. At the front desk, you will be responsible for answering phones, checking guests in and out, and making sure every guest feels welcomed, comfortable, and satisfied throughout their stay.

By taking pride in your work and showing a genuine passion for helping others, you will play a key role in creating a positive guest experience and supporting smooth daily operations. If you're eager to grow with a company that values comfort, convenience, and a welcoming atmosphere, we'd love to hear from you.

Responsibilities

• Respond to incoming phone calls and emails and make sure the right people receive all important information
• Follow the correct sign-in procedures for visitors to keep our building secure
• Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions

Qualifications

• 1+ year of front desk receptionist experience or related job experience preferred
• Has previous experience with word processing programs and basic computer skills
• High school diploma, G.E.D. or equivalent
• Has experience answering telephone calls and troubleshooting stressful situations
• Displays impeccable interpersonal, time management, organizational, and customer service skills