Front Office Coordinator

Our client is currently seeking a Front Office Coordinator

Front Office Coordinator - Overview
A high-end, growing, and busy professional medical spa under the medical direction of a licensed physician is seeking an Immediate Front Office Coordinator. This role is ideal for someone with medical spa industry experience who thrives in a fast-paced environment, delivers exceptional customer service, and enjoys working with a team of elite professionals.
Responsibilities

• Perform accurate opening and closing duties
• Provide administrative support to managers and owners
• Assist medical providers and estheticians to ensure smooth clinic operations
• Manage appointment scheduling, confirmations, and follow-up calls
• Handle patient check-in/check-out and process payments accurately
• Answer phones and conduct outreach for new patient inquiries
• Maintain organized paper and electronic patient records
• Stay informed on treatments, packages, pricing, promotions, and policies
• Assist with weekly inventory and daily close-out reports
• Communicate effectively with staff and management, delegating as needed
• Other duties as assigned

Qualifications

• Minimum 2 years of medical spa industry experience
• Strong leadership skills; motivated self-starter with positive personality
• Excellent interpersonal communication and high-end customer service experience
• Proven sales background
• High attention to detail with strong math skills
• Proficiency in Microsoft Excel and Word; Mindbody Software experience a plus
• Professional, polished presentation and grooming
• Highly organized, quick problem solver, and effective multitasker
• Exceptional time management skills
• Knowledge of medical aesthetic services and passion for skincare (training provided)
• Familiarity with Alle', Care Credit, and Aspire programs a plus
• Desire to grow, learn, and adapt quickly
• Team-oriented with a sense of humor and positivity