FULL-TIME WHEELCHAIR AGENT

Full-Time Wheelchair Agent

Salary Range $16.94 - $16.94 Hourly

Job Title: Wheelchair Agent – Full-Time

Location: Windsor Locks Airport (BDL) – Windsor Locks, CT Pay Rate: $16.94 per hour Schedule: Full-Time | Hours may vary. Typical operating hours for this position are between 12 noon - 8:00 P.M. & Closing Shift

Position Objective:

To fulfill the passenger service needs of airline passengers who require wheelchair assistance—either by necessity or for comfort.

Primary Duties and Responsibilities:

• Transport passengers safely to and from required locations while remaining alert to potential hazards.
• Provide special assistance, general information, and directions to passengers to ensure a positive experience.
• Project a professional and friendly image when interacting with passengers, airline staff, and the public.
• Coordinate with dispatchers and gate agents to ensure timely wheelchair service.
• Comply with all TSA checkpoint screening protocols and airport safety procedures.
• Complete incident reports for accidents or unusual events occurring during transport.
• Maintain accurate logs documenting completed wheelchair assists ("pushes").
• Perform other related duties as assigned.

Physical Requirements:

• Must be able to lift, squat, stoop, push, stand, and bend throughout the duration of the shift.
• Must be able to lift, carry, and/or support 75 pounds or more.

Knowledge, Skills, and Abilities:

• High School Diploma or GED may be required if over 18 (depending on location).
• Must have reliable transportation and a consistent phone number for contact.
• Ability to read, write, speak, and follow instructions in English.
• Must pass pre-employment and random drug and alcohol testing (DOT or Non-DOT, as required).

Required Training:

• Completion of all Huntleigh and airline-specific training requirements.

Appearance Standards:

• Maintain a neat, professional, and well-groomed appearance at all times.
• Must meet uniform requirements.
• No facial piercings.
• No visible tattoos above the neck or below the wrists.