Guest Services Rep

Job Title

Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction.

Education and/or Experience

High School diploma or GED required. Some college courses in Hotel Management preferred. Previous guest service experience preferred.

Special Qualifications

Must possess excellent communication and organizational skills. Previous Hotel/Motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, always remaining polite to guests.