Human Resources Clerk

Human Resources Clerk

The Human Resources Clerk will sit at the front of the HR area and greet visitors, answer the general phone and serve as administrative back up to the operations of the HR office.

Essential Duties

Essential Duties:

• Warmly greets all visitors and callers, quickly identifies their needs, and provides first call/first visit resolution whenever possible; directs remaining inquiries to the appropriate HR subject matter expert
• Create and maintain cross departmental relationships, providing internal and external communications with operational support
• Maintains the HR lobby area
• Takes and delivers messages, while ensuring that time-sensitive matters are adhered to
• File all active and inactive employee personnel paperwork
• Maintain confidential personnel paper and electronic files
• Receive, timestamp and route all incoming mail and paperwork
• Delivers documents and confidential paperwork to other areas of the County
• Provide backup for general email inquiries to DelcoHR
• Assist with PAF processing
• Assist with employment verification forms
• Performs other duties, tasks, and special projects as assigned.

Qualifications

Qualifications:

• Prior office experience preferred
• High school graduate, or equivalent
• Excellent customer service
• Strong computer skills, including Microsoft Office, Excel and SAP, a plus
• Strong verbal and written communication skills
• Able to multitask, prioritize, and manage time efficiently

The County of Delaware offers a comprehensive benefits package to full-time employees including health care, dental, retirement, life insurance, holidays, vacation, and sick leave.