Income Maintenance Caseworker II-Adult Medicaid

Job Title

Job Description Summary: Employees in this position are responsible for determining applicants' initial eligibility for the Adult Medicaid program in Harnett County Department of Social Services. Employees serve during natural emergencies in County Emergency Management Shelter as needed and assigned. Hiring Range: $44,604.00 We will consider applicants in a Work Against status who may need up to one (1) year of Income Maintenance experience to be fully qualified. An employee in a work against status will have a starting salary of $40,457 Grade 17 and move to $44,604 Grade 19 upon completion.

Duties and Responsibilities

Responsibilities and Duties:

1. Intake & Applications (60% of the time)
2. Organizing (20% of the time)
3. Guidelines (20% of the time)

Minimum Qualifications

Knowledge, Skills, and Abilities: Good mathematical reasoning and computational skills. Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret rules, policies, and procedures. Ability to understand the needs and problems of clients/applicants. Ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant. Education/Certification: Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.

Supplemental Information

Work Environment/Location/Physical Demands: Employees are periodically subject to working with agitated clients, and are frequently subject to heavy workloads, and compressed time frames. Clients may at times be verbally abusive due to their extreme situations or their emotions, but generally physical harm is unlikely on an ongoing basis.

Harnett County takes pride in offering an excellent benefit package including health, dental, vision and life insurance, membership in the North Carolina Local Government retirement, free health clinic for employees and anyone in their household and other benefits.