Lead Patient Services Specialist

Lead Patient Service Specialist

Be the first point of care that truly makes a difference. Join us as a Lead Patient Service Specialist and help shape an exceptional patient experience from the moment they walk through the door.

What's Available:

• 1.0 FTE (40 hours/week)
• Schedule: Monday–Friday, 10-hour day shifts; rotating hours between 6:00 AM–5:00 PM with one weekday off
• Weekend Rotation: Once every 9 weeks, 6:30am- 5pm
• Holidays: Rotating
• Location: On-site in La Crosse, WI and Onalaska, WI

What you will do:

• Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top level customer service.
• Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.

What you will get:

• Starting pay of $19.86/hour + more for experience!
• Shift, weekend, and holiday differentials
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live.

What you need:

• High School Diploma or equivalency
• 2 years in a Patient Services Specialist position or related work experience