Maintenance Tech II – Full-Time (58676)

Maintenance Technician II

Simpson has met the changing needs and desires of Philadelphia area seniors from diverse backgrounds for more than 150 years. A not-for-profit family of services, Simpson House, Simpson Meadows, Jenner's Pond, Simpson Gardens I & II, and Simpson Midtown, as well as Simpson Home Care. Our loyal and long-term staff is full of caring professionals who truly love what they do.

Simpson provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our employees are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our employees.

Simpson is looking for a Maintenance II to join our dynamic and seasoned team. If you are looking for a challenging opportunity to showcase your unique skills in the Personal Care industry, get in touch with us to discuss how you can join our team. Take a look at the details below for the position.

Position Summary: We are seeking an experienced and dependable Maintenance Technician II to join our team at Simpson Midtown/Simpson Gardens I&II, a senior living community dedicated to providing safe, comfortable, and enriching environments for our residents. This position requires a skilled technician with a minimum of 5 years of hands-on maintenance experience and proficiency in Microsoft Office for documentation and reporting. The ideal candidate is proactive, customer-focused, and committed to maintaining the integrity and safety of our facilities.

Essential Duties

• Perform routine and preventive maintenance on building systems, equipment, and infrastructure (HVAC, electrical, plumbing, carpentry, painting, etc.).
• Respond promptly to maintenance work orders and emergency repair requests in resident units and common areas.
• Ensure compliance with safety and regulatory standards in all maintenance operations.
• Maintain accurate records of maintenance activities, work orders, and inspections using Microsoft Office tools (Excel, Word, Outlook).
• Conduct regular inspections of the facility to identify and resolve potential issues before they become problems.
• Coordinate with external vendors and contractors as needed for specialized repairs or projects.
• Assist in setting up and breaking down rooms or areas for special events and activities.
• Communicate effectively with residents and staff, demonstrating respect, patience, and professionalism.
• Participate in an on-call rotation for after-hours maintenance emergencies.
• Other duties as assigned.

Core Competencies – Maintenance Technician II (Senior Living)

• Technical Proficiency
• Skilled in HVAC, electrical, plumbing, carpentry, and general building maintenance.
• Ability to safely operate hand and power tools, diagnostic equipment, and building systems.
• Proficient in reading and interpreting blueprints, schematics, and technical manuals.
• Regulatory Compliance & Safety
• Knowledge of OSHA, ADA, and other relevant safety and building codes.
• Maintains a safe work environment and promptly addresses potential hazards.
• Performs regular inspections to ensure compliance with safety and regulatory standards.
• Preventive & Corrective Maintenance
• Demonstrates ability to develop, follow, and document preventive maintenance schedules.
• Quickly and effectively responds to maintenance requests and resolves issues with minimal disruption to residents.
• Customer Service Orientation
• Demonstrates compassion, patience, and professionalism when interacting with residents and staff.
• Responds to service calls with a sense of urgency and respect for the senior living environment.
• Understands the unique needs of older adults and prioritizes comfort and safety.
• Problem Solving & Troubleshooting
• Diagnoses maintenance issues accurately and implements effective solutions.
• Uses sound judgment to determine when to escalate issues or call in specialized vendors.
• Communication & Interpersonal Skills
• Communicates clearly and respectfully with residents, coworkers, supervisors, and external contractors.
• Keeps stakeholders informed of maintenance progress and timelines.
• Technology & Documentation
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) for tracking work orders, reporting, and communication.
• Accurately documents repairs, inspections, and inventory logs.
• Time Management & Organization
• Prioritizes work effectively, manages multiple tasks, and meets deadlines.
• Maintains organized records of maintenance tasks, tools, and equipment inventory.
• Team Collaboration
• Works cooperatively with other maintenance staff, nursing, administration, and housekeeping departments.
• Willing to assist and support team members to meet community goals.
• Adaptability & Dependability
• Responds flexibly to changing needs, emergencies, or scheduling adjustments.

Reliable attendance and willingness to participate in on-call rotation as required

Qualifications

1. Work Environment: Retirement community providing service to senior adults in an independent, community.
2. Physical Requirements: Walking, standing, bending and sitting for extended periods. Ability to push, pull, lift up to the weight of the human body.
3. Equipment/tools/machines used in performance of this job: Computer, Phone System, Microsoft Office Suite, Email.
4. Education or Degree Required: High school diploma or equivalent; trade school or technical certification preferred.
5. Licenses, Certifications, Registrations:
6. Certifications in HVAC, electrical, or plumbing (Preferred)
7. Related Skills and Experience:
8. Experience: Minimum 5 years of experience in general building maintenance, preferably in a healthcare or senior living environment.
9. Skills:
10. Proficient in Microsoft Office Suite (Excel, Word, Outlook) for reporting and documentation.
11. Strong knowledge of building systems (HVAC, electrical, plumbing, etc.).
12. Ability to read and interpret technical manuals, blueprints, and schematics.
13. Excellent troubleshooting and problem-solving skills.
14. Physical ability to perform manual labor, including lifting up to 50 lbs., climbing ladders, and working in various environmental conditions.
15. Strong communication and interpersonal skills.

Simpson Benefits (FT employees, Part-Time are eligible for some benefits)

• Compensation Based on Experience w/ Shift Differentials
• Health Plan (BCBS)
• Plans include access to MDLive virtual care.
• Dental Plans
• Vision
• 403(b) Retirement Plan w/matching
• Generous Paid Time Off (PTO) Plan
• Company Paid Life Insurance
• Company Paid AD&D
• Company Paid Long Term Disability
• Tuition Reimbursement
• Health Savings Account
• Flexible Spending Account
• Short Term Disability
• Pet Insurance
• Critical Illness
• Accident Insurance
• Hospital Indemnity
• Company Paid Holidays
• Employee Assistance Program

Simpson is proud to be an EOE employer M/F/D/V. We maintain a drug-free workplace. We do not discriminate in services or employment based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state, or local law.

COVID-19 and Influenza considerations: Simpson is a Mandatory Influenza Vaccination Employer if you are offered employment proof of influenza vaccine is required (October-March)