Mass Tort Project Manager

We are seeking a highly motivated Project Manager to join our growing team at Zipliens, supporting our Mass Tort lien resolution operations. In this role, you will play a critical part in supporting the Mass Tort team by leading the planning, coordination, and execution of case-based, high-volume projects from intake through lien resolution and settlement readiness. You'll serve as a key point of contact for clients and internal stakeholders—ensuring timelines are met, documentation and deliverables are tracked accurately, and progress is clearly communicated throughout the project lifecycle.

This is an exciting opportunity for a detail-oriented, proactive professional who thrives in a remote environment and enjoys collaborating across legal, technical, and operational teams to drive results.

Responsibilities
Project Management

Plan, execute, and oversee the completion of assigned mass tort projects, ensuring deliverables are met in alignment with the defined scope of service and expected timelines

Actively manage clients and key stakeholders throughout the project lifecycle with regular updates on project status, progress, and evolving client needs

Lead regular meetings and maintain clear, consistent communications to ensure project goals are accomplished and client expectations are actively managed

Execution & Surfacing Efficiencies

Oversee the execution of internal tasks and coordinate with team members on items such as holdbacks, lien resolution, data transfers, and agency relationships

Collaborate with Mass Tort team members to support the creation, production, and delivery of accurate and timely reports related to the project

Identify and recommend process improvements to enhance efficiency, data accuracy, and client satisfaction

Tech Coordination

Engage the tech team to improve the company's portal

Collaborate on tool implementation, feature rollouts, and the identification and prioritization of system issues as they relate to mass tort project workflows.

Qualifications

5+ years of similar experience, including working knowledge of mass tort case workflows and processes

Bachelor's degree preferred

Proven track record of delivering white‑glove service and building trusted client relationships

Clear, professional communication skills with the ability to engage clients, internal teams, and external partners

Excellent organizational and prioritization skills, with attention to detail and a commitment to follow‑through

Strong problem‑solving skills and comfort navigating ambiguity with minimal oversight

Experience working with technical data and resolving data‑related issues with internal teams

Self‑motivated, with experience thriving in fast‑paced remote environments

Willingness to travel minimally (1-2 times per year) as required

Benefits

Private Health Care Plan (Medical, Dental & Vision)

Company HSA contributions for HDHP participants

Flexible Spending Accounts (Health & Dependent Care)

Company‑Paid Short‑Term Disability Coverage

Voluntary Long‑Term Disability, Life, AD&D, and Supplemental Coverage Options

401(k) Plan with Company Match

Paid Time Off (Vacation, Sick Time & Select Holidays)

Paid Maternity & Paternity Leave

Remote‑First Work Environment (Flexible Work from Home)

Pay Disclosure: The total base salary range for this role is $105,000 - $142,000 annually, with opportunity for a quarterly discretionary bonus. Final compensation will be determined based on skills and experience.

Work Authorization: Applicants must be authorized to work in the United States without the need for employer‑sponsored visa support now or in the future.

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