Medical Assistant I

Medical Assistant I

Job Category: Clinical Support

Job Description:

Overall Responsibilities:

To uphold the Clinica Family Health mission to serve the medically underserved by providing the highest level of continuously improving quality medical care, health education and preventive services possible, embracing the values of: Service to Others, Creativity, Diversity, Excellent Teamwork, Doing the Right Thing, and Making Clinica a Great Place to Work.

This job exists to: Provide pro-active clinical support while assisting the clinician in meeting patient care follow-up, exam room set up and meeting organizational goals.

Essential Duties and Responsibilities:

• Provides patient services not requiring the need of a provider, according to established protocols.
• Assists providers with patient care in a professional manner.
• Assists providers with patient follow-up.
• Schedules/Reschedules follow up patient appointments.
• Documents patient vital signs, medications, interventions (tobacco use, screen for drug use, LMP, immunizations, etc.) and allergies during each visit in medical record.
• Anticipates provider needs, in house/outside labs, and prep patient according to the visit type.
• Provides follow up and patient education services to patients.
• Completes tasks related to patient visit as necessary such as documentation required for the Cancer Screening Program, scheduling, imaging studies, and other tasks as needed.
• Assures stocking and exam room set up is completed prior to each visit and cleaned up after each visit. Washes instruments and cleans room after last session.
• Opening and closing lab, including autoclaving and packaging of instrument.
• Prepares appropriate set up for all procedures according to established protocol and may assist as requested by the provider.
• Knows where all protocols can be found and follows all protocols.
• Inventories instruments on a regular basis.
• Assists other teams when needed to assure appropriate MA coverage including working on another pod at another site.
• Requests support from professional staff when required.
• Demonstrates knowledge of the principles of growth and development over the life span. Knowledgeable regarding immunizations as recommended by the CDC as well as administration techniques for pediatric through adult patients.
• Completes and passes an annual competency assessment including age-specific criteria.
• Proficient with the use of My Clinica Connection.

Site with Opening: Clinica Family Health and Wellness, All, CO

Hiring Organization: Clinica Family Health and Wellness

Practice Highlights:

For more than 40 years, Clinica Family Health has existed to provide health care to the low-income and struggling members of our community. Young or old, people of any race or ethnicity—we are here to provide them with exceptional health care.

Overview:

Clinica Family Health is a non-profit healthcare organization providing comprehensive primary care to more than 50,000 patients through its six community health centers located in South Boulder, Broomfield, and west Adams counties. The clinic is a Federally Qualified Health Center (FQHC) with a mission to serve the low-income, uninsured or underinsured populations with the majority of patients living at or below 200% of the federal poverty level. Patient-centered medical home (PCMH) is the model of care at Clinica; the clinic is certified by the National Committee for Quality Assurance (NCQA) as a Level 3 PCMH. Clinica is a regional and national leader in the FQHC movement to efficiently provide quality healthcare for all: Their successful approach to integrated care has been one of the learning highlights of their Clinica Institute sharing insights with FQHC leaders from all over the Mountain and Western States.

Community Highlights:

The Lafayette/Boulder region is considered by outdoor enthusiasts to be one of the most attractive in the US as residents enjoy year-round activities such as skiing, fishing and hiking. The area is home to a major research university, the University of Colorado, Boulder and possesses a wealth of artistic and cultural resources such as museums, live performance theaters and the like.

Other Duties and Responsibilities:

Maintains a safe work environment: Implements, reviews, applies and actively enforces the clinic's safety policies. Supports the safety program by actively looking for opportunities to improve safety practices and evaluates staff for safety practices and ergonomic issues. Disciplines staff when safety policies are violated.

Compliance: Knowledgeable of and compliant with laws and regulations governing area of responsibility. Responsible for reporting any potentially non-compliant conduct. Cooperates fully with our Compliance Officer in upholding our Compliance Plan.

Performs other duties and responsibilities, as required.

Supervision: No

Scope of Authority: This position is expected to perform responsibilities with general managerial direction. For immediate problems, the position is responsible for independent problem solving. Progress is reviewed quarterly and results are measured and formally evaluated annually.

Position Qualifications:

Education / Experience: High school diploma or GED. Graduate from medical assistant school or Clinica Health Technician II program required. Medical Assistant Certification through an external agency required. 90 days working in a medical facility required.

Knowledge, skills and abilities: Ability to work in a team management system. Bilingual in Spanish required. Sensitivity to low income, ethnic minority community a must.

Principal Working Relationships: Other pod members and site employees Patients Outside contacts such as community, other healthcare providers

Materials and Equipment Directly Used: Medical supplies and equipment Computer/Tablet Computer Telephone

Working Environment / Physical Activities: Risk of exposure to blood borne pathogens. Usual medical office environment. Ability to travel from clinic to clinic as required. Evening or weekend work may be required.