Medical Assistant

Summary: This position is responsible for assisting the provider in the delivery of healthcare and patient care management.

This position will be located at our Montrose Urgent Care location.

Schedule: Monday-Friday 8a-5p

Responsibilities:
• Conducts pre-visit planning by reviewing and updating patient electronic medical record prior to appointment and confers with provider regarding incomplete tests/consults or other orders.
• Prepares patients for examination and treatment by escorting them from the waiting area to the exam room and taking vitals, heights and weights.
• Prepare, clean, and keep all rooms stocked
• Gives injections, blood draws, special tests and procedures as directed by a provider.
• Administers medication upon physician order and responds to medication requests per practice protocol via (fax, phone and e-script).
• Triages, schedules specialty tests not available in the office, and responds to patient communication within practice policy.
• Assists providers with patient education and self- management.
• Maintain courteous relationships with outside caregivers, insurance carriers, labs, hospital, and pharmacies at all times.
• Provides quick, friendly, effective and empathetic services to our patients and customers.
• Performs other related work as required.

Requirements:

• Knowledge of examination, diagnostic and treatment room procedures.
• Knowledge of medical equipment, instruments, safety hazards and precautions.
• Knowledge of clinical quality assurance.

• Ability to work effectively as a team member with physicians and other staff.
• Ability to assist, interpret, adapt and apply guidelines in a variety of common office procedures.
• Ability to maintain records and record test results.
• Ability to use good reasoning and judgment and react calmly in emergency situations.
• Ability to stand for extended periods of time.
• Ability to occasionally lift and carry up to 20 pounds.
• Willing to cover at different locations when needed.

Education: High School Diploma or equivalent. RMA Preferred.

Experience: Must be experienced in a physician's office or equivalent combination of training and experience.

Mental and Physical Requirements: Varied activities including standing, walking, reaching, bending and lifting. This position requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Must be able to use a variety of office equipment. May require working under stressful conditions.

Conditions: Normal office and exam room environment. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies, labs, hospitals and other members of the public on a regular basis. The position may cause exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment.