Medical Assistant – Oakland Pain Consultants

Medical Assistant

The Medical Assistant supports physicians and clinical staff in a pain management setting by providing high-quality patient care, assisting with procedures, and ensuring efficient clinical operations. This role requires strong clinical skills, attention to detail, and a compassionate approach to patients experiencing chronic pain.

Duties/Responsibilities

• Show patients to examination rooms and prepare them for the provider.
• Obtain and record in the electronic health record intake information such as chief complaint, past medical history, current medications, vital signs, and test results.
• Maintain patient care areas by keeping them clean and stocked.
• Prepare and administer medications as directed by a provider.
• Authorize drug refills and communicate prescription information to pharmacies
• Answer patient portal questions, assist with patient requests as needed
• Explain treatment procedures, medications, diets, or provider instructions to patients or family members
• Clean and sterilize instruments and dispose of contaminated supplies
• Perform general office duties, such as answering telephones, scheduling appointments, assisting with follow-up phone calls, etc.
• Assist with procedures
• Prioritize and multitask to accommodate the needs of any provider
• Able to recognize signs of an emergency and notify provider and/or nurse manager in real time
• Prep provider schedules for the following business day, assist with quality measure tracking and reporting
• Enter, transcribe, record, or maintain patient health information in electronic form
• Assist with training new hires during their orientation period
• Compliance training

Qualifications

• High School Diploma or GED
• Exceptional communication skills
• Ability to work with all ages of patients
• BLS CPR certification – (preferred)
• Certified Medical Assistant CMA (preferred)
• Experience in pain management (preferred)
• Previous use of Athena EHR – (preferred)
• Prior experience working as a medical assistant/scribe (required)