Medical Support Assistant (Office Automation)

Job Title

Receptionist

Job Description

Perform the full range of receptionist, record keeping and miscellaneous clerical duties within the ambulatory setting.

Enter, manipulates and/or retrieves information and data from automated systems as appropriate to the area assigned.

Ensure eligibility for care, and contacts Patient Administration for verification.

Resolve complaints of a local administrative nature and refers other complaints to the appropriate authorities.

Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.

Type routine correspondence, progress reports, medical statements, memorandums and statistical reports using various automation systems and programs.

Receive minimum patient information and provides information to medical personnel.

Maintain and monitors patient appointment schedules for the clinic/practice.