Meter Technician

Salary: $17.42 - $24.51 Hourly
Location : Red Oak
Job Type: Full-Time
Job Number: 202400059
Department: Public Works
Division: Water & Sewer
Opening Date: 04/23/2026
FLSA: Non-Exempt

Summary
The purpose of this position is to perform technical and field work related to the reading, installation, maintenance, and repair of water meters and AMI (Advanced Metering Infrastructure) devices. Work involves completing meter reading routes, ensuring accurate data collection, addressing customer inquiries, performing meter installations, repairs, and replacements, conducting service connections and disconnections, and assisting with leak detection and consumption investigations.

Other duties include maintaining vehicles and tools and completing miscellaneous work orders.

Primary Duties & Responsibilities

• Reads and verifies water meters using handheld or AMI systems; records accurate consumption data and completes assigned routes.
• Investigate irregular or zero-consumption accounts by testing meters, verifying readings, inspecting service lines, and replacing meters as needed.
• Installs, maintains, and repairs meters, meter boxes, and AMI endpoints; replaces damaged or aged components and ensures proper calibration and communication.
• Connects and disconnects water services in accordance with established procedures.
• Inspects meters and connections for leaks, damage, defects, or unauthorized usage; reports irregularities or tampering to supervisor.
• Performs minor maintenance, including cleaning, sealing, adjusting, or raising meters and boxes.
• Provides customer service by explaining meter readings, addressing consumption concerns, and identifying possible leaks.
• Maintains accurate work orders, service records, and field data in the City's asset management system, GIS, and meter reading software.
• Assists other utility crews as needed and performs related duties as assigned.

Qualifications
EDUCATION & EXPERIENCE

• High School diploma or GED required
• One (1) year of experience in water meter installation, maintenance, or field utility operations.
• Experience with AMI systems such as MasterMeter, preferred.
• Experience with GIS or asset management platforms (ESRI, Cartegraph, etc.), preferred.

CERTIFICATIONS & LICENSES

• Valid Texas Class C Driver's License with clear driving record

Knowledge, Skills & Abilities

• Knowledge of AMI/AMR water meter technology, telemetry, and communication systems.
• Ability to interpret maps, construction drawings, and service records.
• Understanding of water distribution systems, meter hydraulics, and standard safety procedures.
• Knowledge of methods, materials, and techniques used in meter reading, maintenance, and installation.

• Skill in operating hand tools, power tools, and diagnostic equipment safely and effectively.
• Ability to operate a computer and use basic software applications for communication, data entry, and reporting.

• Knowledge of City policies and procedures.
• Ability to communicate effectively with coworkers, customers, and supervisors, both verbally and in writing.
• Ability to alphabetize and numerically sequence materials.
• Ability to operate a motor vehicle.
• Ability to establish and maintain effective working relationships with City staff and the public.
• Strong attention to detail, recordkeeping, and organizational skills.
• Ability to work independently or as a part of a team under varying weather conditions.

The City of Red Oak recognizes that we can not serve our customers without a dedicated workforce. We are proud to offer our employees a competitive benefits package, including:

• Generous paid leave, including vacation, sick, and holiday leave
• Health, dental, and vision insurance with several City-paid plans available
• City-supplemented premiums for dependent health and dental insurance
• City contributions for a health savings account
• City-paid life and accident insurance
• City-paid long-term disability insurance
• Flexible spending accounts
• Deferred compensation plan options
• Group AFLAC coverage
• Employee Assistance Program
• Patient Advocacy Assistance
• Longevity Pay
• Free access to the Live Oak Fitness Center
• Free membership to the Red Oak Library
• The City of Red Oak also participates in the (TMRS). The employees' TMRS contribution is 7% of their gross salary, deposited on a pre-tax basis into their individual accounts. The City matches the employees' deposits at a rate of 2:1 or 14%.

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