Night Auditor

Night Auditor

For over 40 years, Canyon Ranch has been a trailblazer in integrative wellness and hospitality. With iconic properties in Tucson and Lenox, and a new destination opening in Austin in 2026, we create life-changing experiences for guests through world-class service, innovative wellness programming, and extraordinary hospitality.

Responsibilities

Canyon Ranch is seeking a detail-oriented Night Auditor to join our team. This role is responsible for completing nightly financial audits, preparing reports, and supporting guest services during overnight hours.

What You'll Do:

• Calculate and updates guest ledger balances, posts charges, adjustments, and settlements to guest and house accounts.
• Review each shift audit from the hotel and spa departments.
• Ensure overnight guest needs are met by fulfilling those requests.
• Be a problem solver when things go wrong or need repair. Help solve guest problems or relocate a guest to another room if needed.
• Update guest information on the communications systems to provide early risers timely information such as a Yoga class or morning walk activities.
• Serve as a Guest Services Representative, PBX Operator and Bellperson as required, (i.e., settling guest accounts, answering the phones).
• Provides guest services in the absence of normally assigned staff.
• You will run reports and distribute them as directed, based on the days activities.

Qualifications

What You'll Need to Be Successful:

• 1+ years of Hospitality front desk operations required. Previous night audit experience will be very helpful.
• Opera Property Management system preferred.
• Understanding of maintenance issues to assist with minor room issues. Excellent communication skills.
• CPR/AED certification required within 90 days of employment.
• Valid Driver's license and acceptable driving record
• Basic accounting or bookkeeping knowledge.

What You'll Receive as a Canyon Ranch Colleague:

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment.
• 25 Days of personal and holiday time off (vacation, sick and holidays)
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave
• A supportive, collaborative work environment with opportunities for professional growth.