On-Call IT Field Technician – Philadelphia-Camden-Wilmington

On‑Call IT Field Technician
We’re expanding our network of skilled on‑call technicians across multiple U.S. cities. This independent contractor role offers flexible scheduling and the opportunity to accept jobs based on your location and availability.

About the Role
You’ll be dispatched to customer sites, work independently, and provide on‑site support for PCs, Macs, printers, and scanners. Responsibilities include diagnosing and repairing hardware and software issues, configuring Wi‑Fi and wired connections, and maintaining multifunction printers.

Key Responsibilities

Diagnose and repair hardware/software issues on Windows and macOS systems

Resolve boot errors, OS issues, and login problems

Set up or troubleshoot Wi‑Fi and wired internet connections

Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)

Configure or connect printers and scanners (Canon, HP, Brother, etc.)

Address common printer error codes (e.g., ink absorber, paper feed, connectivity)

Perform general maintenance on multifunction printers (MFPs)

Reinstall operating systems using bootable USBs or recovery media

Install remote tools or shortcuts as requested

Communicate clearly with customers and provide basic post‑service support

Document service visits and elevate complex issues as needed

Requirements

2+ years of field IT support experience, including computer and printer work

Familiarity with Canon, HP, and other common printer brands

Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)

Experience with both Windows (10/11) and macOS troubleshooting

Must have personal tools (bootable USB, screwdriver set, etc.)

Reliable vehicle and valid driver's license

Smartphone with camera and data for documentation and communication

Ability to work independently and maintain a professional demeanor

Benefits and Compensation

$40–$45 per hour for on‑site time

Flexible scheduling – accept only the jobs that match your route and availability

National brand recognition and continuous job offers

Dispatch and tech support team available to assist remotely

What to Expect After You Apply

Intro Call – A recruiter will contact you for a quick chat

Onboarding – Complete paperwork and tax forms electronically

Background Check – Mandatory before activation

Set Your Availability – You enter your availability in our tech portal

Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

If you’re a reliable, tech‑savvy field technician with hands‑on printer experience and a flexible schedule, we’d love to hear from you.

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