Patient Care Coordinator (Internal &Fam Med)

Patient Care Coordinator – Internal & Family Medicine

Unity Health Care | Washington, DC Job Type: Full-Time | FLSA Status: Non-Exempt Reports To: Health Center Director

Position Summary

Unity Health Care is seeking a Patient Care Coordinator – Internal & Family Medicine to support vulnerable and medically complex patients through care coordination, outreach, and patient navigation. This role collaborates with providers, nurses, and social service staff to ensure coordinated, patient-centered care across clinics, hospitals, and community settings.

Key Responsibilities

• Coordinate care and provide patient navigation for high-risk patients
• Support development and follow-up of individualized care plans
• Coordinate services with hospitals, providers, specialists, and community organizations
• Track patients following hospital discharge or emergency visits and ensure follow-up care
• Assist patients with insurance, transportation, translation, and other barriers to care
• Schedule appointments and coordinate specialty referrals
• Conduct outreach in clinics, hospitals, homes, and community settings
• Identify gaps in preventive and chronic care services
• Participate in care team meetings and case conferences
• Ensure compliance with HIPAA and Unity Health Care policies

Minimum Qualifications

• High School Diploma or GED required
• College coursework in healthcare, business, or related field preferred
• 2+ years of care coordination or patient navigation experience
• Experience in hospital, outpatient, or community health settings preferred
• Experience working on interdisciplinary healthcare teams

Required Skills

• Knowledge of medical terminology and ICD-10
• Familiarity with community health, discharge planning, and chronic disease management
• Strong communication, organizational, and interpersonal skills
• Proficiency with Microsoft Office and Electronic Medical Records (EMR)
• Ability to work with diverse patient populations and travel between DC clinic locations

Why Join Unity Health Care

Make a meaningful impact in underserved communities

Collaborative and supportive healthcare environment

Opportunities for professional growth and development

Competitive compensation and benefits

Join Unity Health Care and help improve the health of our community.