Patient Experience Associate | No Experience Required – Olathe, KS

Patient Communications Associate

We are hiring a Patient Communications Associate in Olathe, KS, for a modern, busy optometric practice. Candidates will have the opportunity to make a significant impact on patients' lives in a supportive and innovative healthcare environment. Training will be provided for the best candidates. Apply today to begin your journey in the eye care community!

Key Responsibilities (training provided):

• Answer incoming phone calls with a friendly and professional demeanor, addressing patient inquiries and directing calls as needed.
• Schedule and manage patient appointments efficiently, ensuring optimal use of the optometric team's time.
• Verify insurance information and benefits, assisting patients in understanding their coverage options.
• Respond to patient questions about services, products, and procedures, respectfully providing accurate information.
• Maintain accurate and detailed patient records and documentation.
• Collaborate with team members to ensure a seamless patient experience and timely follow-ups.
• Assist in managing office operations, including maintaining a clean and organized work environment.
• Participate in training sessions to enhance knowledge about eyewear products, fitting techniques, and optical procedures.

The welcoming culture at this optometric practice emphasizes teamwork and collaboration, ensuring that every team member feels valued and recognized.

Benefits:

• $18 to $25 per hour
• Health insurance
• 401(k) matching
• Paid time off

Excellent opportunity for:

• Individuals eager to advance their healthcare careers.
• Those looking to continue learning.
• Making a meaningful difference in the community.

Requirements:

• We value efficiency, effectiveness, and a solid attention to detail in a fast-paced environment.
• A desire to gain knowledge about eyewear products, fitting techniques, and optical procedures.
• Excellent communication and interpersonal skills.
• Punctuality with a stellar attendance record.
• A friendly and approachable demeanor to ensure a positive patient experience.