PCM Evaluation Department Per Diem Office Staff

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

Tempus Unlimited is seeking a detail-oriented high school student to work as a per diem administrative support staff within our PCA program. This position provides essential operational support to the Personal Care Management (PCM) evaluation team. The successful candidate will facilitate the scheduling of clinical evaluations, ensuring that appointments are organized logically by date and geography to maximize the efficiency of our field staff.

• Appointment Coordination: Assist in assigning and scheduling initial and re-evaluations for Registered Nurses (RNs) and Occupational Therapists (OTs).
• Calendar Management: Maintain the master evaluation calendar and individual staff schedules; ensure all appointments are accurately duplicated across relevant digital platforms.
• Professional Outreach: Conduct daily confirmation calls to consumers and surrogates to verify scheduled evaluations for the following business day.
• Communication Liaison: Promptly notify clinical teams of any schedule modifications or cancellations and document these changes in the Zuke database.
• Digital Records Management: Prepare electronic folders for evaluations by compiling and organizing all required documentation.
• Status Tracking: Perform outreach to individuals in "On Hold" status to monitor their eligibility for resuming the program.
• Reporting: Document all communications (calls, emails, and internal updates) clearly and concisely within the department's tracking system.

Competencies

• Foundational knowledge of Microsoft Office Suite (Word, Excel, and Outlook).
• Professional, friendly and understanding
• Attention to details
• Able to work efficiently as a team player as well as individually with minimal direction
• Self-motivated
• Able to consistently maintain and build positive working relationships
• Willing to learn new information
• Excellent organizational skills
• Ability to multi-task and meet deadlines
• Punctual and dependable
• Familiarity with office machines, equipment and software
• Ability to maintain confidentiality

Requirements: Must be at least 14 years of age or older. Please note work permits are required for those between 14-17 years old. Must be able to come into the Stoughton office for all shifts.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

No travel is required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.