Per Diem Support Staff

Per Diem Support Staff

HBCC Chico - Chico, CA 95926

Overview

Salary Range $19.00 - $21.00 Hourly

Per Diem Support Staff

Title: Support Staff

Reports to: Department Supervisor Classification: Nonexempt

Position Type and Expected Hours of Work: This is a per-diem position. Saturday and Sunday and other days as needed.

Summary/Objective: Support staff helps in every facet of our day-to-day operations. From check-in, to scheduling, our support staff make sure our center runs smoothly, and aids patients and staff, in any need possible.

Support Staff Job Responsibilities:

• Supports the center, in various roles, with various tasks.
• Help patient's complete registration process.
• Schedule patients for follow up or same day appointments.
• Assist with rooming patients, as needed.
• Maintain workspace cleanliness, restock clerical equipment, and keep lobby clean.
• Reviews schedules and reports to confirm patient appointments.
• Relay information accurately and promptly between patients and staff.
• Warm hand off any connecting calls between patients, offices, and staff.
• Perform other tasks, as assigned, or needed by leaders.

Competencies:

• Ability to interact with patients, staff, and physicians in a professional and compassionate manner.
• Strong clinical knowledge (breast health, medications, etc.)
• Able to assess, plan, intervene, and evaluate the physical, emotional, and educational needs of patients.
• Advanced knowledge of current screening, diagnostic tools, and treatment options for breast cancer patients.
• Strong interpersonal skills
• Strong oral and written communication skills
• Strong ability to multi-task.
• Demonstrate strong ability to be flexible and receptive to new ideas and be able to lead and/or participate in change in ever changing breast health situations.
• Good knowledge of and ability to perform sterile procedures.
• Strong computer skills (Word, Excel, PowerPoint, etc.)
• Strong ability to be detail oriented.

Physical Demands: While performing the duties of this job, the employee frequently is required to stand; walk; use a computer; The employee is occasionally required to sit for prolonged periods; The employee must occasionally lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job.

Education and Experience: High School graduate or equivalent, customer service experience, medical office, terminology and anatomy. Referrals & authorizations experience.